2011 Ticket Policy

• Magenta Theater Company trusts your judgement in choosing which shows are appropriate for yourself and your children.  For this reason, we do not rate shows.  Instead, we encourage you to read the show's synopsis in order to make an informed decision based on plot content.  If you have any concerns about content please feel free to contact our Artistic Director before attending
  
  
• Pricing is for MAIN-STAGE productions. Pricing for Special Events such as MIT, Concerts, Dinner Theater etc will be different. Usually there are no discounts on Special Events. Please see website for specific details on individual events.
  
  
• Please make sure you pick up your ticket on time at the box office on the day of the performance. Bring your confirmation email with you! All tickets will be released from Will Call at 5 minutes before show-opening curtain. Doors will be secured at the start of the production so that patrons can enjoy their theater experience. This is necessary due to the layout of our theater. NO LATE SEATING.
  
  
• We are unable to credit your account back without incurring fees. Please be certain your reservations are accurate before committing your credit card.
  
  
• If you need to change your reservation, a $5 handling fee ($2 per person for GROUPS) will be assessed per order.
  
  
• Parking is available on-street in addition to two close-by Park n Go lots. We are sorry we cannot provide change for the nearby Diamond Parking Lot.
  
  
• Magenta Theater is a family-friendly company and encourages the participation and attendance of our younger fans and supporters at its shows. Well-behaved children aged 4 and over are welcome. However, in order to respect the experience of all audience members, we ask that you not bring children under 4 years to our shows. Audience members with small children should be prepared to step outside if the younger ones become disruptive. Thank you for understanding and for being respectful of all audience members.
  
  
• In accordance with IRS regulations, we do not "sell" tickets. We make them available for a donation. As we are a charitable organization, donations are non-refundable.
  
  
• Comp tickets may not be used for VIP seating. Comp tickets may not be upgraded.
  
  
• Weather Policy:
  If a performance is canceled due to weather then we will try to accommodate with another performance date of that production and if that is not possible then a gift certificate for a future production will be issued.  No cash refunds unless we cancel a performance due to non weather reasons. 

Please make sure to pick up your tickets on time at the box office - all tickets will be released from will call at show time and doors shut so that patrons can enjoy their experience.  We reserve the right to sell any open seats at this time.